Fresh Eyes IT

Expert IT advice, Personalised To You

Fresh Eyes IT marketing: "IT Support for Charities & CICs - reliable, secure systems, website & cloud tools support, data protection and backups, and affordable, friendly help".

Getting ahead of the game

For many charities and CICs, IT only gets attention when something goes wrong. Slow systems, security worries, website issues... it can quickly become overwhelming...

That's why we now offer dedicated IT support to help keep things running smoothly.

We focus on practical, jargon-free support that actually helps to keep things moving. Whether you need ongoing support, or help with a one-off project, our IT team is here to make things simpler!

What to expect from us

Our History

Over a decade of hands-on IT experience each, with a proven record of delivering reliable, long-term support.
Liam and Niall have spent five years working together, collaborating closely on all areas of their work.
Independently led and managed a wide range of client projects from start to finish.
Experience supporting organisations from multiple sectors, including Charities, Schools, News Outlets, Insurance Brokers, Accountancy Firms, Museums, and Galleries.
Deep understanding of the operational needs and challenges unique to each sector.

Our Approach

Commitment to professionalism, honesty and transparency at every stage of support.
Helping you manage your current systems effectively, while identifying opportunities for improvement.
Providing clear, actionable recommendations focused on Efficiency, Scalability, Security, and Performance.
Solutions tailored to your organisation's goals to ensure solutions are practical, sustainable, and future-ready.

Our Promise

Building genuine, long-term client relationships and adapting to each organisation's unique environment.
Providing responsive, personal support - no long hold times or ticket queues.
Working closely with your team to ensure smooth, stress-free implementation of new systems.
Helping staff adapt confidently to IT changes through clear guides and hands-on support.
Ensuring every team member feels comfortable reaching out whenever they need assistance.

Our Services

Emblem for IT Support and Managed Services

IT Support & Managed Services

Rapid-response technical support and helpdesk services to keep your systems running smoothly.
Network management, system monitoring, and remote monitoring & management.
Secure, reliable system implementation with active monitoring.

Software & Application Management

Mobile and device application installation and management.
Web application support and maintenance.
Web-hosting and domain management.

Cloud Computing & Microsoft 365

Cloud migration and infrastructure management.
Support for AWS, Azure, and Google Cloud.
Microsoft 365 management, configuration, and ongoing support.
Support for any other third-party software you may use.

Data Management & Analytics

Data collection, processing, and secure storage.
Analytics and visualisation to support informed decision-making.
Business intelligence solutions tailored to your goals.

Cybersecurity & Data Protection

Threat detection, risk assessments, and compliance support.
Data protection, backups, and disaster recovery.
Security-focused system design to safeguard business operations.

IT Consulting, Guidance & Strategy

Strategic guidance on technology adoption and digital transformation.
System integration and infrastructure optimisation.
Long-term planning to align IT with business objectives.